Privacy Policy

Our website address is: https://iqlegaltraining.com

Thank you for visiting IQ Legal Training. Please read this Privacy Policy carefully – because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

1. WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

You may give us information about you by filling in forms on our site (‘our site’) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, make a booking, subscribe to our services, enter a competition, when you report a problem with our site or if you speak at or otherwise participate in one of our events or webinars. The information you give us may include your name, address, professional specialisms, role, e-mail address, dietary requirements and phone number.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

We rely on various legal bases to process your personal information. These include (a) where the processing is necessary for us to perform our obligations under our contract with you (b) where you have given us your consent to use your personal information in a certain way and/or (c) where the processing is necessary for our legitimate interests (provided these interests do not override your privacy in any way).

Our legitimate interests referred to above are the interests of our company in conducting and managing our business to enable us to give you the best possible service and the promotion of our training products.

Please also note that where we have obtained your consent for certain processing of your personal information, you have the right to withdraw such consent at any time.

Certain personal data will be required in order to enter into contracts with us and for us to perform the services. When asking you for personal data we will identify any such required personal data. If you do not provide such personal data, we may not be able to enter into a contract with you and/or we may not be able to successfully provide you with certain services.

2. Information We Receive From Other Sources

We may receive information about you from the organisation for which you work or third parties including our business partners or advertising networks. We may also obtain information about you which is publicly available on third party sites such as social media sites, website of the organisation for whom you work and websites of professional bodies of whom you are a member. The information we obtain from such sources may include details about the organisation for whom you work, your name and contact details, your qualification date and your professional specialisms.

3. HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:

• To complete your purchase transactions
• To carry out our obligations and provide you with information arising from any bookings you make with us
• To send you our newsletter if you have specifically subscribed to our mailing list
• To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
• To improve our merchandise selections, customer service, and overall shopping experience.

4. Who Do We Share Your Personal Data With?

We may share your personal information with third parties as described below:

• Business partners, suppliers, and sub-contractors for the performance of our services to you.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.
• In the event that we sell any business or assets, in which case we may disclose your personal data to the seller or buyer of such business or assets; and
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions, or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

5. WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can access, correct, change, limit or delete your personal information and your contact preferences associated with your online account by going to your IQ Legal Training account settings on our website or by contacting us.

Upon your request, we will also provide you with information about whether we hold any of your personal information.

In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to object to the processing of your personal information, to request the deletion of your personal information and to obtain a copy of your personal information in an easily accessible format.

6. SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security.

We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorised access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

We will retain your information for as long as necessary in order to fulfil the purposes set out in this policy and/or for as long as your registration on our site is active. We will also retain your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes, and enforce our agreements.

We may also retain certain data regarding the use of our site for internal analysis – this data is generally retained for a short period of time unless it is used to help us keep the site secure or to improve functionality, or we are otherwise legally required to retain such data for longer time periods.

7. ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may register on the IQ Legal Training website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

8. EMAIL

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from IQ Legal Training or its affiliates you can click on the “Unsubscribe” link at the bottom of any email communication sent by us, or by  emailing info@iqlegaltraining.com. You can also telephone us on 0737 913 942.

Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

9. External Links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to such websites.

10. CONTACT FORMS

In our contact forms, we collect your name and email address only for the purpose of replying to your query or message. We do not store these details in our database and they are used only to send an automated email to us at info@iqlegaltraining.com.

We do not retain these details and we do not pass them to any third parties for any purpose whatsoever, unless you specifically request to enter into ongoing dialogue with us or become a customer.

11. COOKIES

What Are Cookies?

Cookies are small text files stored on your computer when you visit certain pages on this website. Cookies do not harm your computer and we do not store any sensitive information such as credit card details. To use certain functionality on the website including adding products to your basket and using the personalised features within My Account you will need to have Cookies enabled.

We use the following types of Cookies:

Strictly Necessary Cookies: These are Cookies that are required for the performance of the website; for example to log into the secure areas of the site.

Functionality or Session Cookies: These are Cookies which identify user sessions on the website. They are anonymous and cannot identify you personally.

Analytical/Performance Cookies: These are Cookies which enable us to count the visitor numbers to our website and how it is used to help us improve the site.

Cookies Used in Marketing Emails: Our emails contain a number of hyperlinks some of which have a unique tag. When you click on one of these links you will be re-directed to the relevant page on our website. This enables us to capture email click-throughs to our website and we may use this information to tailor marketing messages to you.

Third Party Cookies: From time to time, we may enter relationships with third parties who may also set Cookies during your visit to our website to be used to track visitors to our website or for remarketing purposes to show you different training products which you may be interested in. You can opt out at any time by emailing info@iqlegaltraining.com. Please note that we are not responsible for the content of external websites.

You can find out more information on the type of Cookies we use in the table below:

The Cookies We Use:

Blocking or Deleting Cookies

If you wish to delete or block Cookies the ‘Help’ menu on your browser will enable you to do this. You should be aware that you will lose some features and functionality of the website if you do so.

In addition to the help menu on your browser more information can be found at www.allaboutcookies.org and http://tools.google.com/dlpage/gaoptout.

If you require any further information on our Privacy Policy or Cookie Policy please email us at: info@iqlegaltraining.com

12. ANALYTICS

We use Google Analytics to study our visitor statistics and make informed decisions about our website and where people like to visit or perhaps don’t stay long because the information doesn’t meet their expectations. This helps us to continually improve our website, but if you don’t want to be tracked (although no personal information is gathered other than your IP address), when you visit our website for the first time you will be given the option to opt out of analytics tracking.

13. Contact and Complaints

Questions, comments, requests, or any complaints regarding this privacy policy should be addressed to info@iqlegaltraining.com

You also have the right to lodge a complaint with the Information Commissioner’s Office.

14. FURTHER INFORMATION

For any further information regarding our privacy policy or any other query, you can contact us at :

IQ Legal Training Ltd

Tel: 07379 134 942
You can email us at: info@iqlegaltraining.com