Increase Cross-Sales from Related Services – for Estate Agents -In House
In tough trading conditions, many estate agents rely on revenue generated from mortgage services, conveyancing, surveys and other related services. Conversion from referral into business can vary widely, depending on a number of factors, including attitude, behaviour and the popularity of the IFA or Conveyancing provider.
In this training, we look at knowledge, attitude, and behaviour as ways to increase revenue and improve pipeline turnover.
- The importance of asking the right questions
- The importance of listening
- Presenting the proposition based on the customer’s needs
- Asking for the business
- Overcoming objections
- Follow up
IQ Legal Training offers its clients a variety of conveyancing courses, exploring numerous topics and issues encountered by conveyancers of all levels of experience, as well as courses specifically developed for support staff.
Training can either be delivered in person at your place of business or via live webinar to suit your requirements.
Should you opt to have your in-house training delivered by live webinar, our specialist systems give us the option to provide you with recordings and course materials which allows you and your team to refer back to the training via our website at any time should you wish to do so. Alternatively, if any of your team are unable to attend the live in-house training these facilities mean that you don’t have to worry about them missing out and you can go about your day, reassured by the knowledge that they can carry out their required training at a time to suit your business needs.
For face-to-face training, unfortunately it is not possible for us to provide recordings of the sessions however, all course training materials will still be provided.
Certificates of completion are also provided for delegates attending in-house training sessions.
Call 07379 134 942 or email [email protected] for more information or to discuss costs and a member of our dedicated team will be happy to assist you.