Converting Enquiries into Instructions at Profitable Fees – for Solicitors

If you are looking to convert more new enquiries into business and increase your fees, this webinar will help you identify where you need to focus your attention.

The webinar will cover:

  • The importance of a prompt and sympathetic response to inbound enquiries
  • How using different questioning techniques can demonstrate interest and empathy and qualify the enquiry.
  • How to build rapport
  • How to create value when explaining fees
  • How to ask for the business
  • How to overcome objections
  • Effective follow up

Thanks to our specialist systems, we are able to provide you with recordings and course materials which allow you to refer back to your training at any time should you wish to do so. Alternatively, if you are unable to attend the live webinar these facilities mean that you don’t have to worry about missing out and you can go about your day, reassured by the knowledge that you can carry out your required training at a time convenient to you.

A certificate of completion is also provided for delegates booking this event.


Cost: £40.00  VAT per person.

Have an enquiry? Call 07379 134 942 or email [email protected]


Mar 22 2022


10:00 am - 11:00 am



Event Types



Clare Yates
Clare Yates
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