Converting Enquiries into Instructions at Profitable Fees (Solicitors) – Online Course

If you are looking to convert more new enquiries into business and increase your fees, this online course will help you identify where you need to focus your attention.

The course will take roughly one hour to complete and will cover:

• The importance of a prompt and sympathetic response to inbound enquiries
• How using different questioning techniques can demonstrate interest and empathy and qualify the enquiry.
• How to build rapport
• How to create value when explaining fees
• How to ask for the business
• How to overcome objections
• Effective follow up

This training will take approximately 45-60 minutes to complete:

Watch a preview of the training here:

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Course materials are provided and will remain accessible to you even after the course is completed. 

A certificate of completion is also provided to delegates booking this course. 

Delegates who register on the course are eligible to raise questions with the trainer both during and after they have completed their training. Details of how to do this are included in the course materials. 

Cost: £40+ VAT per person.

Have an enquiry? Call 07379 134 942 or email [email protected]