If you looking to convert more new enquiries into business and increase your fees, this course will help you identify where you need to focus your attention.
The course will cover:
- The importance of a prompt and sympathetic response to inbound enquiries
- How using different questioning techniques can demonstrate interest and empathy and qualify the enquiry.
- How to build rapport
- How to create value when explaining fees
- How to ask for the business
- How to overcome objections
- Effective follow up
