Converting Enquiries into Instructions at Profitable Fees – for Solicitors

If you looking to convert more new enquiries into business and increase your fees, this webinar will help you identify where you need to focus your attention.

The webinar will cover:

• The importance of a prompt and sympathetic response to inbound enquiries
• How using different questioning techniques can demonstrate interest and empathy and qualify the enquiry.
• How to build rapport
• How to create value when explaining fees
• How to ask for the business
• How to overcome objections
• Effective follow up